How We Use and Protect Customer Information

Information We Collect

When you use our website or place an order, we may collect information such as your name, email address, shipping address, billing information, order details, and any information you choose to send us through email or other communications.

We may also collect basic website usage information, such as pages visited, browser type, device information, and interactions with our website.

How We Use Information

We use information to process orders, ship products, provide customer support, respond to questions, manage inventory, improve our website, and communicate with customers about purchases or store updates.

Google Customer Reviews

Next Level Collectibles may participate in the Google Customer Reviews program. If you make a purchase on our website, Google may receive information about your transaction, such as order details, email address, country, and estimated delivery information, so Google can offer you the option to provide a review of your shopping experience.

Google may use cookies, web beacons, or similar technologies in connection with the Google Customer Reviews program. Google’s use of information is governed by Google’s Privacy Policy, available at https://policies.google.com/privacy.

By choosing to participate in a Google Customer Reviews survey or review request, you understand that Google may contact you about your purchase experience.

Cookies And Similar Technologies

Our website uses essential cookies required for features such as security, navigation, the shopping cart, and checkout. With your permission, Squarespace and connected third-party services may also use non-essential cookies and similar technologies to understand site usage, improve the customer experience, and support services such as Google Customer Reviews.

When the cookie banner appears, you can choose “Accept all,” “Decline all,” or “Manage cookies.” After making a choice, you can review or change it at any time using the “Cookie Preferences” button displayed on the website. You can also manage cookies through your browser settings. Declining or disabling certain cookies may affect some website features.

Third-Party Services

We may use third-party services, including Squarespace, payment processors, shipping providers, Google, and other tools needed to operate our website and fulfill orders. These services may collect or process information according to their own privacy policies.

How We Share Information

We may share information when needed to process orders, complete payments, ship products, comply with legal obligations, prevent fraud, provide customer support, or operate third-party services connected to our website.

We do not sell customer personal information.

Email Marketing

When you subscribe to our mailing list, we collect your email address and any other information you voluntarily provide. We use this information to deliver your welcome discount and send occasional news, product updates, collector content, and promotional offers from Next Level Collectibles.

We use Mailchimp, an Intuit service, to manage our subscriber list and send marketing emails. Your information is shared with and processed by Mailchimp for these purposes. Marketing emails may also collect information about email opens and link clicks to help us understand engagement.

You can unsubscribe at any time using the link included in every marketing email or by contacting us at info@nlcollectibles.com. For more information, review the Intuit Global Privacy Statement.

Your Choices

You may contact us to ask questions about your information or request updates to your contact information. You can review or change your cookie consent at any time using the “Cookie Preferences” button displayed on our website, and you can also manage cookies through your browser settings.

Contact Us

If you have questions about this Privacy Policy, contact us at: info@nlcollectibles.com.