
📦 Return & Refund Policy
At Next Level Collectibles, we aim to deliver high-quality items and a positive shopping experience. Due to the nature of our inventory, return eligibility varies depending on the product type.
🃏 Collectibles (Cards, Comics, etc.)
All sales of collectibles are final. Due to their sensitive condition and market value, we cannot accept returns on trading cards, comics, or similar items unless:
The item arrives damaged in transit
You received the wrong item
The listing contained a major error or misrepresentation
What to do:
Contact us within 3 days of delivery
Include photos of the item and packaging
Keep all packaging until the issue is resolved
If approved, we’ll offer a refund, exchange, or store credit. Return shipping instructions will be provided.
Note: Graded items are non-returnable. Ungraded condition is described to the best of our ability—please review all photos before purchase.
👕 Apparel (Shirts, Hoodies, etc.)
We accept returns or exchanges on apparel within 14 days of delivery, as long as:
The item is unworn, unwashed, and in original condition
Tags (if applicable) are still attached
Size issues, defects, or wrong items shipped? We’ll make it right.
To start a return:
Email us with your order number and reason for return
We’ll respond with next steps
Buyer may be responsible for return shipping unless there was an error or defect
Once we receive and inspect the item, we’ll issue a refund or exchange.
Custom-made or limited-edition apparel may not be eligible for return unless defective—details will be noted in the product description.
📩 Still have questions?
Feel free to reach out via our Contact Page or message us on Instagram.