RETURN POLICY
Clear Returns for Collector Purchases.
We want buyers to feel confident when ordering from Next Level Collectibles. Please review our return guidelines before purchasing comics, cards, and collector items.Review Before Buying
Please review photos, descriptions, and condition notes before placing your order.
Contact First
If there is an issue with your order, contact us as soon as possible.
Item Condition Matters
Returned items must be sent back in the same condition they were received.
RETURN DETAILS
How Returns Are Handled
Do you accept returns?
Returns may be accepted depending on the situation. If there is a problem with your order, please contact us right away so we can review the issue and help find a reasonable solution.
What items are eligible for return?
Items must generally be returned in the same condition they were received, including any original sleeves, holders, cases, packaging, certificates, or labels included with the order.
What if an item arrives damaged?
If an item appears damaged in transit, please contact us as soon as possible and include photos of the item, packaging, and shipping label. This helps us review the issue and work with the carrier if needed.
Are graded comics and cards returnable?
Graded items are sold based on the grade, holder, photos, and description shown in the listing. Please review all photos carefully before purchase. If there is an issue with the item received, contact us so we can review it.
Who pays return shipping?
Return shipping responsibility depends on the reason for the return. If the return is due to buyer preference, the buyer may be responsible for return shipping. If there is an issue with the order, contact us first so we can review the situation.
When will I receive a refund?
Refunds are reviewed after the returned item is received and inspected. Approved refunds are issued back to the original payment method.
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