RETURN POLICY
Clear Returns for Collector Purchases.
We want buyers to feel confident when ordering from Next Level Collectibles. Please review our return guidelines before purchasing comics, cards, and collector items.Review Before Buying
Please review all photos, descriptions, grades, and condition notes before placing your order.
Contact First
If an item arrives damaged, defective, or materially not as described, contact us before sending anything back.
Return Shipping Included
For an approved return, Next Level Collectibles provides return shipping at no cost to the buyer.
RETURN DETAILS
How Returns Are Handled
Do you accept returns?
Returns are accepted only when an item arrives damaged, defective, or materially not as described. We do not accept returns for buyer preference, change of mind, or issues visible in the listing photos or description.
How do I request a return?
Contact us before sending anything back. Include your order information and clear photos of the item, packaging, shipping label, and the issue so we can review the request.
What condition must the item be in?
The item must be returned in the same condition it was received, with all original sleeves, holders, cases, packaging, certificates, labels, and other included materials.
Are graded comics and cards returnable?
Graded items are eligible only if they arrive damaged, defective, or materially not as described. The grade, holder, certification number, photos, and description shown in the listing are part of the purchase.
Who pays return shipping?
Next Level Collectibles provides return shipping at no cost to the buyer for every approved return. Do not send an item back without return instructions.
Do you offer exchanges?
No. Because most collectibles are unique, exchanges are not offered.
When will I receive a refund?
Approved refunds are issued to the original payment method after the returned item is received and inspected.
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